MISSION, VISION & VALUES

MISSION STATEMENT

Our mission is to provide efficient and effective public services that protect and enhance the quality of life in Emporia. We are committed to fulfilling this community-based mission through visionary leadership, individual dedication, and the trustworthy use of available resources.

VISION STATEMENT

A partnership with our citizens to maintain and enhance a city of superb livability through quality, courteous and accessible public service.

The statement is a compass so we know what direction we need to go in.

VALUES

Our Services

We take pride in our work. We continuously strive to improve our capabilities, our responsiveness, and the courtesy we show to both our customers and to each other. We believe in the goal of service excellence; above all else, we recognize that we are responsible to the community for the dollars we spend and the quality of the services we deliver. We are a public business; our success depends on our productivity and our ability to provide services of genuine value that generate customer satisfaction.

Our Workplaces

We treat everyone with respect. We value and recognize staff members who accept responsibility; show initiative, and pursue personal and professional growth. We recognize the need for our staff members to balance work and family responsibilities. We seek a workforce that is qualified, efficient and representative of the community.

Our Way of Doing Business

We are committed to treating everyone in a fair and honest manner. We strive to be open and forthright in the way we conduct our business. We respect different points of view, and believe everyone has the right to be involved in decisions that affect them. We seek new and creative ways of providing services, and see thoughtful risk-taking as a necessary and acceptable part of innovation. We believe in teamwork, and stress communication and cooperation among ourselves and with the public.